How to report someone charging illegally or acting improperly
VA's Office of General Counsel complaint process, the FTC, your state attorney general, and the state bar.
What counts as improper
VA's rules say an accredited person may not, among other things: engage in fraud, deceit or misrepresentation; charge or receive a fee that is clearly unreasonable or otherwise prohibited; delay a claim without good cause; or mislead, threaten, coerce or deceive a claimant. VA can cancel accreditation for demanding or accepting unlawful compensation or charging excessive fees. If someone who isn't accredited by VA tries to help you prepare, present or prosecute your VA claim, you can file a complaint about them too.
Sources: 38 CFR 14.632; 38 CFR 14.633; VA FAQs
1. VA's Office of General Counsel (OGC)
OGC investigates complaints about VA-accredited individuals. First check the person's status on VA's accreditation search. Then send a written complaint and a completed VA Form 3288 to: Office of General Counsel (022D), Department of Veterans Affairs, 810 Vermont Avenue, NW, Washington, DC 20420. Questions about filing: 202-461-7699. Without the signed VA Form 3288, OGC may be unable to act.
Source: VA OGC: how to file a complaint; VA OGC accreditation
2. Federal Trade Commission
VA says complaints about help with VA pension benefits should be filed through the FTC's complaint assistant, and complaints about compensation claims may also go there if other laws may have been broken. VA OGC is notified of complaints filed this way.
Source: VA OGC: how to file a complaint
3. Your state attorney general
State attorneys general handle consumer complaints under state law. Find yours on USA.gov.
4. The state bar (attorneys)
Attorneys are also bound by the rules of professional conduct of every state where they're licensed (38 CFR 14.632). Attorneys may be licensed in a different state than the one VA lists. Check the bar where they're licensed:
- Alabama
- Alaska
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware — not confirmed; look for the state bar or state supreme court's official site
- District of Columbia
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa — not confirmed; look for the state bar or state supreme court's official site
- Kansas — not confirmed; look for the state bar or state supreme court's official site
- Kentucky
- Louisiana
- Maine
- Maryland — not confirmed; look for the state bar or state supreme court's official site
- Massachusetts
- Michigan — not confirmed; look for the state bar or state supreme court's official site
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey — not confirmed; look for the state bar or state supreme court's official site
- New Mexico
- New York — not confirmed; look for the state bar or state supreme court's official site
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota — not confirmed; look for the state bar or state supreme court's official site
- Tennessee — not confirmed; look for the state bar or state supreme court's official site
- Texas
- Utah
- Vermont
- Virginia — not confirmed; look for the state bar or state supreme court's official site
- Washington
- West Virginia — not confirmed; look for the state bar or state supreme court's official site
- Wisconsin
- Wyoming
- Puerto Rico
- Guam
- U.S. Virgin Islands — not confirmed; look for the state bar or state supreme court's official site
State bar and court lookups checked 2026-11-09.
Checked November 9, 2026.
Before you choose anyone: Veterans Service Organization (VSO) representatives and government veterans service offices help for free. Accredited attorneys and claims agents generally may not charge for help with an initial claim, and may charge only after VA's initial decision on the claim, under 38 CFR 14.636.
claim.vet doesn't endorse anyone listed here and isn't paid by anyone listed here. Every representative listing comes from VA's Office of General Counsel. Always confirm accreditation on VA's official accreditation search.
Is this listing wrong?
claim.vet shows information exactly as VA publishes it, and we can't change it. Representatives can update their information with VA's Office of General Counsel at ogcaccreditationmailbox@va.gov. Changes appear here after our next update from VA's list.